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Returns

Returns/Options to cancel

By law, customers within the European Union have the right to a ‘cooling off period’ within 14 working days of their purchase being delivered.

If you decide to return a complete or partial order to us during this period, you will be entitled to a refund of the cost of the items.

Returned items will only be accepted if they remain unopened, unused and in the original packaging.

You agree to pay the postage/shipping cost to return the item to us.

If you are however returning the items because they are damaged, faulty or in any way defective then we will refund the delivery and return fee on receipt of the goods.

We recommend that you use a recorded delivery service. for returns, as we cannot be held responsible for lost or damaged items in transit.

Refunds will be made using the same method used to pay for your order within 5 working days of us receiving your return.

 

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